Privacy Policy
At Bonsai Heirloom, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data is secure. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you purchase a product, sign up for our newsletter, or create an account, we may ask for your name, email address, shipping address, and payment information.
- Usage Data: We collect information on how you interact with our website, such as the pages you visit, the time spent on each page, and your browsing patterns.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, improve our website, and analyze traffic.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send updates, promotional offers, and information about new products, with your consent
- Improve our website’s functionality and user experience
- Analyze website traffic and usage patterns to enhance our services
3. Sharing Your Information
We may share your information with:
- Service Providers: We work with third-party vendors to process payments, manage deliveries, and improve our website. These providers have access to your data only as needed to perform their services.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with legal proceedings, or respond to government requests.
4. Security of Your Information
We implement reasonable security measures to protect your personal information. However, please note that no method of online transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving promotional emails from us
- Disable cookies through your browser settings
6. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children, and if we discover we have, we will promptly delete it.
7. Changes to Our Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page with the updated date, and we encourage you to review this policy regularly.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at hello@bonsaiheirloom.com.